Privacy Policy
Mold Remediation Charlotte NC respects your privacy and is committed to protecting the personal information you provide when visiting https://moldremediationcharlottenc.com/.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Website or contact us regarding our mold remediation and restoration services.
By using this Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from users in several ways.
Personal Information
When you contact us through forms, phone calls, emails, or service requests on https://moldremediationcharlottenc.com/, we may collect:
Full name
Phone number
Email address
Property address
Service details or project information
Any additional information you voluntarily provide
Non-Personal Information
We may automatically collect certain technical information including:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referral sources
Website usage data
This information helps us improve Website performance and user experience.
2. How We Use Your Information
We may use collected information to:
Respond to inquiries and service requests
Schedule inspections and remediation services
Provide estimates and project updates
Improve customer support
Improve website functionality and user experience
Monitor website analytics and traffic
Send service-related communications
Prevent fraud or misuse of the Website
Comply with legal obligations
We do not sell your personal information to third parties.
3. Cookies and Tracking Technologies
https://moldremediationcharlottenc.com/ may use cookies, analytics tools, and similar tracking technologies to improve Website performance and understand visitor behavior.
Cookies are small files stored on your device that help websites recognize returning users and improve browsing functionality.
You may disable cookies through your browser settings; however, certain Website features may not function properly.
4. Third-Party Services
We may use trusted third-party services to operate portions of the Website or business operations, including:
Website hosting providers
Analytics services
Call tracking systems
Form processing tools
Email communication services
Payment processors (if applicable)
These third-party providers may have access to limited information necessary to perform their services but are not permitted to use your information for unrelated purposes.
We are not responsible for the privacy practices of third-party websites linked from https://moldremediationcharlottenc.com/.
5. Data Security
We implement reasonable administrative, technical, and security measures to help protect your information against unauthorized access, disclosure, misuse, or alteration.
However, no internet transmission or electronic storage system can be guaranteed as completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Retention of Information
We may retain personal information for as long as necessary to:
Provide requested services
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal obligations
When information is no longer needed, we take reasonable steps to securely delete or dispose of it.
7. Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal information
Object to certain processing activities
Withdraw consent where applicable
To request assistance regarding your data, please contact us through https://moldremediationcharlottenc.com/.
8. Children’s Privacy
This Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take reasonable steps to remove it.
9. External Links
Our Website may contain links to external websites or third-party resources.
We are not responsible for the content, security, or privacy practices of external websites. Users should review the privacy policies of any third-party sites they visit.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of https://moldremediationcharlottenc.com/ after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your information, please contact us through our Website:
contact@moldremediationcharlottenc.com
By using https://moldremediationcharlottenc.com/, you acknowledge that you have read and understood this Privacy Policy.